Welcome to Lavanya Cosmetics. By accessing and using our website www.lavanyacosmetics.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase.
1. General Information
- Lavanya Cosmetics is owned and operated from our physical store at:
Roopam Palace, Punjabi Market, Rewari, Haryana – 123401, India. - These Terms & Conditions apply to all visitors, users, and customers of our website.
- We reserve the right to update or change these terms at any time without prior notice.
2. Products & Pricing
- All products and prices listed on our website are subject to change without notice.
- We make every effort to display product details, images, and pricing as accurately as possible. However, there may be occasional errors, for which we reserve the right to correct and/or cancel any order if necessary.
3. Orders & Payments
- By placing an order on our website, you confirm that the details provided (name, address, contact details, etc.) are accurate.
- All payments must be made in full at the time of purchase using the available payment methods on the website.
4. Shipping & Delivery
- Orders are processed and dispatched within 24 to 48 hours of confirmation.
- Delivery usually takes 3 to 5 working days, depending on your location.
- We offer free shipping across India.
- Please refer to our Shipping & Delivery Policy for full details.
5. Returns, Exchanges & Refunds
- We do not accept returns or offer refunds.
- Exchanges are only allowed for damaged products, provided that you follow the process mentioned in our Refund & Return Policy (including sharing an unboxing video and returning the product for inspection).
6. Limitation of Liability
- Lavanya Cosmetics is not responsible for any indirect, incidental, or consequential damages resulting from the use or misuse of our products.
- All products are for external use only. Please read product instructions and ingredient lists carefully before use.
7. Intellectual Property
All images, product descriptions, logos, and content on www.lavanyacosmetics.com are the property of Lavanya Cosmetics and cannot be used without written permission.
8. Contact Information
If you have any questions regarding these Terms & Conditions, please reach out to us:
Email: info@lavanyacosmetics.com
WhatsApp: +91-9817935867